Introducing TRAVELINX
Posted by Aaron Aycock on Fri, Aug 26, 2011 @ 02:33 AM
I have a dilemma. On one hand, I don’t want this post to sound like an advertisement. On the other hand, I have to mention a project that I’m pretty excited about. So, I apologize in advance if I accidentally wander into marketing territory. 
Launching a new product is always exciting. If you weren’t at TRX World to see the launch of TRAVELINX, you missed a fun show. But no worries- you can still join the hundreds who have already signed up for the beta and we’d love to get your feedback.
What is TRAVELINX? TRAVELINX is a tool that makes it easy to organize trips. It brings together trip itinerary details, meetings, driving directions and contacts- all in one place. Our goal for the project was simple- build a tool that users love. So, we got out of the building and spent a lot of time talking to our customers about what they’d like to see. We heard a few recurring themes. They wanted it to work automatically without any manual effort (no email forwarding, etc). They wanted it to be fast and easy to use. And they wanted a mobile version that worked well.
Making it work automatically was pretty easy. TRAVELINX is powered by existing TRX products. Whether you are a RESX, CORREX or TRAVELTRAX customer, we already have the structured itinerary data needed. In fact, we’ve processed tens of thousands of itineraries already. If you are a RESX customer, you can sign up for the beta now and start using the product right away.
Making the product fast and easy to use is very important to us. Therefore, we’re going to conduct regular usability tests. In these tests, we ask real users to give us feedback on what works well and what doesn’t. We’ve been amazed by what we’ve learned just by watching new users interact with the tool. And it isn’t unusual for an idea sparked by a customer one week to appear in the product the next week.
What about mobile support? We’re using some of the best new technology in mobile development to build TRAVELINX. A good example is the way we handle driving directions based on how your business trip is actually scheduled that allows for flexibility when plans change.
My favorite aspect of a product launch is the feedback from users. And I’d love to hear your thoughts on TRAVELINX. Signing up is very easy. Just go to http://viewmytrip.com and register. Remember, the itinerary data is driven by our products. So if you’re a RESX user, your trip data should be ready to go. If your company uses another TRX product like CORREX or TRAVELTRAX, we can help you get started.
I look forward to hearing from you!